Home Care Services

Our professional team of Carers offer home care services which enable you or your relative to live safely in their own home.

Whether you are an older person needing assistance to live independently, you are managing a chronic health care issue, recovering from a medical procedure, you require end of life care, have complex care needs or a disability; we are here to help and support you.

We have 10 years’ experience in only recruiting high quality, dedicated, passionate care staff and we have used that to ensure all of our well-being team put dignity into the heart of everything they do and deliver care with compassion and respect.

We are committed to supporting you in your home so you can maintain your independence and quality of life. We understand that everyone is different and everyone has different needs so we pride ourselves on delivering tailor made home care with dignity, compassion and respect.

We will hold a free consultation with you to discuss your needs and requirements and then draw up a care plan to ensure your needs are met.

We want to build meaningful relationships with people who access our services so we will always allocate you with the same members of staff for your care unless there are extenuating circumstances out of our control, such as staff illness.


         Personal Care

         At Cream Home Care we offer a range of personal care support tasks that are designed and tailored to our clients’ needs and wishes.

         Our care teams support our clients between the hours of 06:00am and 11:00pm, 7 days a week.

         Some of the tasks that we support with are:

  • Supporting to get out of bed in a morning
  • Showering or bathing assistance
  • Getting settled in the evening and ready for bed or into bed
  • Supporting with toileting and continence needs
  • Helping with dressing and undressing
  • Oral care routines
  • Hair care


    These are just a short list of the types of personal care support we can offer.

    If you would like further information please call us on 01782 444007 or complete the form



    At Cream Home Care we recognise that managing medication can become a daunting daily task. Our staff are trained to support clients with managing their medications.

    Whether this be:

  • Ordering and collecting medication from the pharmacy
  • Prompting and arranging medication reviews with health professionals
  • Reminding and supporting clients to take their prescribed medicines


    If you would like further information on the types of medication support we can offer contact 01782 444007


    Home Help

    As people get older or their health conditions change completing tasks around the home can become challenging. Cream Home Care can support with many different tasks to overcome some of these challenges.

    The types of Home Help we can support with are:

  • Preparing meals and drinks
  • Laundry tasks
  • Shopping tasks
  • Light domestic tasks such as; dusting, hoovering, changing bedding, washing, drying and putting away dishes etc.
  • Ironing
  • Putting recycling or rubbish out.


    Chat with our experienced office team about the types of Home Help support we can offer, call us on 01782 444007


    Appointment Support

    Attending appointments can be a daunting experience when faced with challenges of old age or disability.

    Cream Home Care can support you with attending appointments such as:

  • Doctors or medical appointments
  • Hair dresser appointments
  • Chiropody or podiatry appointments
  • Opticians or hearing appointments
  • Getting to and from day care centres or visiting family and relatives locally.



    Social inclusion is so important. As we get older or our health changes the risk of social isolation is much greater. It is important for clients to have a feeling of belonging and included. Having a companion from Cream Home Care can help clients over-come that feeling of loneliness.

    Having a carer:

  • Pop in for a chat
  • Take a client out to the shops
  • Getting out for lunch or afternoon tea
  • Getting out into the fresh air for a walk


All of the above can help and our carers love nothing more than spending time with our clients, getting to know them and checking on their mental well-being.



We deliver in-home care support to the following areas:

Abbey Green, Abbey Hulton, Baddeley Green, Baldwins Gate, Barlaston, Bentilee, Berryhill Fields, Betley Birches Head, Blurton, Blythe Bridge, Bucknall, Burslem, Cheadle, Chell, Cliffe Vale, Cobridge, Dresden, Endon, Eturia, Fenton, Florence, Ford Green Brook, Fowlea Brook, Goldenhill, Hanchurch, Hanford, Hanley, Hartshill, Hem Heath, Heron Cross, Leek, Lightwood, Longport, Longton, Lyme Brook, Madeley, Meir, Middleport, Milton, Newcastle-Under-Lyme, Normacot, Northwood, Norton, Penkull, Shelton, Smallthorne, Sneyd Green, Stoke-On-Trent, Trentham, Tunstall, Weston Coyney, The Westlands and Whitmore

If you live near North Staffordshire in an area not included above and would like to access our home care services then please get in touch too as we may be able to help.